Technology Services and Support

The Learning Technology Center provides free IT consulting and technical assistance to district leadership and technology teams.

The Learning Technology Center has knowledgeable and experienced experts who provide technology consulting and support to districts and schools. All support is provided for free through the support of the Illinois State Board of Education.

Technology Planning

  • Provide guidance or assist in the development of school and technology plans.
  • Plan technical infrastructure analysis and improvement.
  • Plan hardware and software purchases.
  • Identify funding sources and assist with grant applications.
  • Assist in obtaining and reviewing quotes for technology solutions.
  • Identify emerging technology solutions.
  • Evaluate technology staffing needs.

Devices Management and Deployment

  • Assist with device management and deployment, including Chromebooks, IOS devices, and Windows devices.
  • Assist with configuration of G Suite for Education and Microsoft Intune.

Technology Management

  • Advise districts on technical processes, solutions, and management, including infrastructure, hardware, software, web services, data security, and statewide technology initiatives.
  • Advise on firewalls, filtering, antivirus solutions, 1:1 initiatives, disaster recovery and business continuity best practices and solutions.
  • Assist with implementing and evaluating tools for gathering, mining, integration, and reporting data.
  • Review and resolve design, accessibility, and compliance issues related to keeping websites and communications tools operational.

Data Privacy and Cybersecurity

  • Support, guidance, and resource identification related to data security and practices, cybersecurity, and online student safety.

Request Support

You can request support by contacting us at support@ltcillinois.org or completing the help desk form below.











Technology Services Team

Director, Technology Services
cwherley@ltcillinois.org

Eric Muckensturm
Technology Support Specialist
emuckensturm@ltcillinois.org

Upcoming Events related to Technology Services

Wed 21

Technology Networking Meeting

April 21 @ 9:00 am - 11:00 am
Wed 21

ROE 28 Educational Technology Round Table

April 21 @ 1:00 pm - 3:00 pm
Thu 22

Student Data Privacy Tech Tools Panel

April 22 @ 9:00 am - 10:30 am
Thu 22

Be Connected: IT Certifications

April 22 @ 1:00 pm - 1:45 pm
Fri 23

Microsoft M365 and Google

April 23 @ 9:00 am - 10:00 am
Mon 26
Tue 27

Technology Networking Meeting

April 27 @ 9:00 am - 10:30 am
Tue 27

ROE 9/54 Technology Roundtable

April 27 @ 9:00 am - 10:30 am
Tue 27

ROE 8 Technology Roundtable

April 27 @ 9:00 am - 10:30 am
Tue 27

All Things SOPPA

April 27 @ 2:00 pm - 3:00 pm

Related Resources

Cellular device options for students in Illinois
Service providers that offer cellular device options for home connectivity that enable digital remote learning.

Sample Device Checkout Agreement
A sample device checkout agreement between a district and parent/student.