BeConnected: Tech Ticket Software
March 25 @ 1:00 pm - 1:45 pmFree
Whether you use a full ticketing system with inventory and tracking capabilities or something as simple as a Google Form, you’ll want the right product to handle your support interactions and documentation efficiently. The LTC is back with another Be Connected session to chat about your tech ticket products, best practices for upgrading, and your questions about efficient, reliable support ticket management.
Be Connected is a new, weekly webinar series from the LTC focused on facilitating open discussions about pertinent topics within Illinois’ edtech community. Hosted by the LTC’s Chris Wherley and Eric Muckensturm, each session will focus on a specific topic and provide space for participants to ask and answer questions in a relaxed, supportive environment.
Each week will feature a different core topic and a fresh opportunity to connect with your peers. So, be sure to check the LTC events calendar routinely so that you can join in the discussion and Be Connected!
Chris Wherley is the Network and Technology Services Coordinator for the Learning Technology Center of Illinois (LTC). Prior to joining the LTC, Chris was the Director of Technology at an Illinois K-12 Public School District for 21 years and gained a broad knowledge of technologies such as G Suite, Chromebooks, iPads, networking, wireless, VOIP, servers, and virtualization. He also supported classroom teachers in their use of technology devices and applications. In his role at the LTC, Chris identifies and develops services and resources, provides technical and consultation support, and leads and facilitates professional learning events for Illinois Districts and Schools. Chris works out of the Sangamon/Menard Regional Office of Education #51 in Springfield, IL.